One of the major factors that contribute to the success of a relocation process is the communication between mover and customer.
It goes without saying that a mover should provide excellent customer service and provide you with all the information that you need in order for your move to be successful.
That being said, the information channels should be effective both ways and correct information provided by the customer is just as essential to the moving process’ success.
Let’s examine the information that you will be required to provide your mover.
Inventories and Schedules
Providing a correct inventory and updating your mover periodically about any inventory changes, are essential to a relocation process’ success.
We recommend that you start the process by going room by room and writing down all the items that you are about to move from it.
Don’t forget to mark down items that will require packing so you can make better decisions about whether you would like the mover to pack for you or whether you would like to do the packing yourself.
In addition to an exact inventory, you will need to inform the mover of your schedule, especially for long distance moves, and update it about any changes immediately.
Access and Restrictions
It is very important to inform your relocation company about any access issues or restrictions for both your pick up and destination addresses. It is also important to update your movers about time restrictions, if you live in a gated community or a building that has elevator restrictions.
Remember, the more accurate the information you provide your movers, the better will your relocation experience be.
If you need more details regarding the information you need to provide your mover, don’t hesitate and call an Alpha Moving relocation consultant to hear more about the subject.
Alpha Moving & Storage
234 16th Street 2nd floor, Jersey City
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Alpha Moving helped us move from an apartment with many stairs in Hoboken to a suburban home in NJ. There team was very responsive, professional, punctual, … More and communicative. I was very happy with their service, and they helped make the experience less stressful. The Alpha team was great at communicating ahead of and during our move and they set our expectations on pricing. We were very happy with our decision to hire Alpha. -
My experience using Alpha Moving and Storage was excellent. The crew was courteous and professional. They took their time to ensure that everything was … More covered and packaged before the move so there was no damage. They made sure everything was positioned correctly in our house, and even helped to move a few pieces of furniture that were not part of the original move. I would highly recommend
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I recently hired Alpha Moving to help a family member move from a 3rd-floor walk-up in Brooklyn to New Jersey, and I couldn't be more impressed with … More their service. The team was punctual, professional, and showed exceptional care for both the Brooklyn apartment and the New Jersey home. They took extra precautions to protect the walls and floors, which we really appreciated. Communication was excellent before, during, and after the move, making the entire process much less stressful. I highly recommend Alpha Moving to both family and clients—they’re reliable, professional, and offer very reasonable pricing..
