One of the major factors that contribute to the success of a relocation process is the communication between mover and customer.
It goes without saying that a mover should provide excellent customer service and provide you with all the information that you need in order for your move to be successful.
That being said, the information channels should be effective both ways and correct information provided by the customer is just as essential to the moving process’ success.
Let’s examine the information that you will be required to provide your mover.
Inventories and Schedules
Providing a correct inventory and updating your mover periodically about any inventory changes, are essential to a relocation process’ success.
We recommend that you start the process by going room by room and writing down all the items that you are about to move from it.
Don’t forget to mark down items that will require packing so you can make better decisions about whether you would like the mover to pack for you or whether you would like to do the packing yourself.
In addition to an exact inventory, you will need to inform the mover of your schedule, especially for long distance moves, and update it about any changes immediately.
Access and Restrictions
It is very important to inform your relocation company about any access issues or restrictions for both your pick up and destination addresses. It is also important to update your movers about time restrictions, if you live in a gated community or a building that has elevator restrictions.
Remember, the more accurate the information you provide your movers, the better will your relocation experience be.
If you need more details regarding the information you need to provide your mover, don’t hesitate and call an Alpha Moving relocation consultant to hear more about the subject.
Alpha Moving & Storage
234 16th Street 2nd floor, Jersey City
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The Alpha Moving team was professional, efficient, and handled my belongings with great care. They arrived on time, worked quickly, and made the entire … More moving process stress-free. Everything arrived in its original condition, and the pricing was fair with no hidden fees. Highly recommend them for anyone looking for a reliable moving service! -
Alpha was fantastic! Leading up to the move, they communicated well and were very accommodating when we needed to change our move date, add additional items, … More etc. On the day of the move, the 4-man crew was prompt and worked quickly and diligently to disassemble and wrap furniture and load all our possessions onto their large truck with care. We had many heavy boxes and bins, several of which were located in a basement down a narrow staircase. The crew had a great attitude and asked questions when necessary. Compared to other moving companies, Alpha was more reasonably priced and well worth it. I would enthusiastically recommend Alpha for any local moving needs!
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The team was awesome to work with! We moved from one high-rise to another, which required coordinating elevator reservations and meeting tight deadlines, … More and they handled everything seamlessly. They were both friendly and professional throughout the process. I highly recommend working with them, and if we ever move again, I will 100% choose them.
