No matter what relocation company you are dealing with, here are some essential questions that you must always ask potential movers in order to avoid moving-day surprises.

Are You an Actual Mover or Moving Broker?

Not all brokers are necessarily bad, but they can’t really control what will happen when the time to move comes and won’t be responsible for price increases or damages. Not all brokers present themselves as such, so you should always ask. If you aren’t sure about what to do, you can call us at Alpha Moving & Storage for help.

What Are Your Extra Moving Charges & Fees?

Even if a mover provides you with a bottom line price, this doesn’t mean that there aren’t any extra fees. Some movers won’t tell you about extra charges unless you ask about them, so be sure to inquire. And make sure to read all the paperwork before signing anything so you don’t get hit with surprise charges.

Important Questions to ask your Relocation Company

What Are Your Moving Insurance Options?

You don’t want to wait until after you’ve incurred damages to check about the insurance. There’s a big difference between basic liability and full coverage, especially if you have expensive items. Again, some movers won’t tell you anything about insurance unless you ask, so be sure that you do. If you have expensive items to move, full coverage is always the best way to go.

What Are My Payment Method Options After My Move?

Some moving companies accept credit cards only for the deposit and take payment for the rest of the move in cash or certified check. So, if you plan on using your credit card for the relocation payment, be sure to ask in advance. Some companies may charge you an extra fee for credit card payment, so ask about that as well.

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Alpha Moving & Storage IconAlpha Moving & Storage

234 16th Street 2nd floor, Jersey City

4.8 669 reviews

  • Avatar Quinn Portfolio ★★★★★ a week ago
    Alpha Moving helped us move from an apartment with many stairs in Hoboken to a suburban home in NJ. There team was very responsive, professional, punctual, … More and communicative. I was very happy with their service, and they helped make the experience less stressful. The Alpha team was great at communicating ahead of and during our move and they set our expectations on pricing. We were very happy with our decision to hire Alpha.
  • Avatar Nick Rizzo ★★★★★ 2 weeks ago
    My experience using Alpha Moving and Storage was excellent. The crew was courteous and professional. They took their time to ensure that everything was … More covered and packaged before the move so there was no damage. They made sure everything was positioned correctly in our house, and even helped to move a few pieces of furniture that were not part of the original move. I would highly recommend
  • Avatar Julia Dito ★★★★★ 2 weeks ago
    I recently hired Alpha Moving to help a family member move from a 3rd-floor walk-up in Brooklyn to New Jersey, and I couldn't be more impressed with … More their service. The team was punctual, professional, and showed exceptional care for both the Brooklyn apartment and the New Jersey home. They took extra precautions to protect the walls and floors, which we really appreciated. Communication was excellent before, during, and after the move, making the entire process much less stressful. I highly recommend Alpha Moving to both family and clients—they’re reliable, professional, and offer very reasonable pricing..

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