It goes without saying that verifying the reputation of your mover is of the utmost importance for the successful outcome of your move. But how should you go about doing that? Internet-based searches for moving services yield hundreds of results and all the movers claim to be honest, reputable and the best thing since the wheels of the truck were invented.
It is the customer’s responsibility to verify the validity of such statements by using reliable and unbiased sources. In this Alpha Moving & Storage post we will examine how you can check and verify the reputation of your potential relocation service provider.
How to Check Your Mover’s Reputation
You can start by checking the Better Business Bureau record of the relocation company you are considering. The Better Business Bureau keeps track not only of customer complaints, but also of the willingness of the movers to try and resolve them. Even the most reputable company may have a small number of complaints, but it will do its utmost best to successfully resolve them. You can check out the Alpha Moving & Storage BBB rating here.
The next place to look for information about your mover in is the Federal Motor Carrier Safety Administration. Ask your potential mover to provide you with their license numbers so you can check if it is properly registered and has no violations or complaints. You can view our licenses on our contact us page.
Check Out Previous Client References
A good moving company should always have references. Ask to see recommendations from people that have utilized the services of the relocation company you are considering. Try to receive references from people who have undergone similar long distance of local moves to the one you are about to perform.